Submit and track your ban appeals for Heroic Legacy servers
Got banned unfairly? Submit an appeal and our moderation team will review your case. Follow our guidelines and provide detailed information for the best outcome.
Our experienced team of administrators is here to review your appeals with fairness, professionalism, and attention to detail.
Follow these guidelines to ensure your appeal is processed quickly and fairly
Provide a clear, honest explanation of what happened. Include all relevant details and context about the situation that led to your ban.
Appeals are typically reviewed within 24-72 hours. Complex cases may take longer. You'll receive email updates on your appeal status.
You may only submit one appeal per ban. Additional appeals for the same incident will be automatically denied.
Our appeal process is designed to be fair, transparent, and efficient. Here's how it works and what you can expect when submitting an appeal to Heroic Legacy.
Login with Discord and fill out the appeal form with detailed information
Our moderation team reviews your case within 24-72 hours
You'll receive an email with the final decision and reasoning
Ban appeal reviewed and approved - Account unbanned
Processed in 18 hours
Moderator team is reviewing additional evidence
Submitted 12 hours ago
Insufficient evidence - Ban upheld
Processed in 24 hours
Common questions about the Heroic Legacy appeal process
Most appeals are reviewed within 24-72 hours. Complex cases that require additional investigation may take up to 7 days. You'll receive email updates throughout the process.
No, you may only submit one appeal per ban. Additional appeals for the same incident will be automatically denied. Make sure to include all relevant information in your initial appeal.
Appeal decisions are final. If your appeal is denied, the ban will remain in place. You'll receive a detailed explanation of why the appeal was denied.
While not always required, providing relevant evidence (screenshots, video clips, witness statements) significantly improves your chances of a successful appeal.
Discord authentication ensures that appeals are submitted by the actual account holder and helps us verify your identity against our ban records.
We do get your email when you connect your discord to the Appeal Center. We use it to send you updates about your appeal status and any important notifications related to your appeal. Your email is kept private and is not shared with third parties. You can disable email notifications in your account settings if you prefer not to receive them.